Terms of Services

Welcome to ELuna! By accessing or using our website (the “Site”), placing an order, or engaging with our services, you agree to be bound by the following Terms of Service. Please read them carefully.

Acceptance of Terms
By using our site, you confirm that you are at least the age of majority in your province or state of residence. If you do not agree with these terms, you must not use our services.

Use of Our Website
You agree to use the website for lawful purposes only. You may not misuse our site, attempt to interfere with its operation, or violate any local, national, or international laws.

Product Information
We make every effort to display our products accurately, including descriptions, images, and pricing. However, we cannot guarantee that your device’s screen accurately reflects colors or packaging.

Orders & Payments
All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order for any reason, including stock limitations, pricing errors, or suspected fraud.
Accepted payment methods include Cash on Delivery (COD), bank transfers, or any other payment options listed at checkout.

Shipping & Delivery
Delivery times are estimated and not guaranteed. Please refer to our Shipping Policy for full details. ELuna is not responsible for delays caused by courier services or circumstances beyond our control.

Returns & Refunds
We want you to be happy with your purchase. Please refer to our Refund & Return Policy to understand our procedures for returns, exchanges, and refunds.

Intellectual Property
All content on our website—including images, text, logos, and designs—is the property of ELuna and may not be reproduced or used without written permission.

User Submissions
Any comments, reviews, suggestions, or other content you submit to ELuna become our property and may be used for marketing or promotional purposes.

Limitation of Liability
ELuna shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products, including but not limited to delays, loss of data, or loss of profits.

Modifications to Services and Prices
We reserve the right to change product prices, discontinue items, or update features without prior notice. We may also revise these terms at any time. Continued use of the website after changes means you accept the updated terms.

Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Contact Us
If you have any questions about these Terms of Service, please contact us at:

Email: elunaskincare@gmail.com

Thank you for choosing ELuna. We appreciate your trust and are committed to providing you with an excellent shopping experience.